Frequently Asked Questions

Our listed services are just the tip of the iceberg. We are happy to work closely with you to arrange the experience that suit your travel plans.

A haven of calm, understated sophistication inspired by the celestial bodies which have guided  navigators, pilgrims and travellers for thousands of years on journeys across sand and sea.

All service requests will be responded to within one hour and are subject to availability on the day.

All DragonFlights guests must undergo a one-time registration to enable us to evaluate guest information and safeguard your privacy when utilising the Al DragonFlights service. During registration, essential details are collected, reviewed by the membership team, and responded to within 24 hours. This information is stored to expedite and simplify future bookings for guests.

It is the guest’s responsibility to report on time for a flight and as such will not be entitled for any refund. For exceptional situations that require a review, the duty officer may ask the guest to refer to DragonFlighs.ssss@dddddd.ae . These referrals must be accompanied by an incident report.

You will be asked for credit card details when you book but no money will be debited from your account until the booking is confirmed. Credit Accounts are available on request and there is a process and a series of checks which must be completed in order to qualify for this.